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What do we do?

We understand the value of clients and clients assets, and are committed to provide professional strata management services through effective communication, knowledge, training, and experience.


  • Assist owners, solicitors, real estate agents, tenants, contractors with inquiries of schemes
  • Provide Section 184 and 26 Certificates, Inspection of records, Certificate of Insurances, Copies of By-Laws on written requests
  • Consulting advise to owners, executive committee and developers
  • Assist contractors with compliancy for carrying out work on common property
  • Update strata rolls, receipting section 22 and 46 certificates from solicitors
  • Send information to new owners of schemes
  • Provide meeting room for general meetings and executive meetings
  • Obtaining reports on behalf of owners corporation
  • Facilitate drafting and registration of by-laws
  • Newsletters
  • Providing web page and MyCommunity portal
  • Respond to email requests
  • Attend to incoming and outgoing mail
  • Scan documents for computer filing

Financial Management:

  • Budget preparation
  • Facilitate 10 year capital and sinking fund plans
  • Distribute Levy notices, collection, receipting and banking
  • Process and pay owners corporation/associations expenses
  • Prepare and distribute financial reporting
  • Reconcile bank accounts monthly
  • Invest owners corporation/association funds
  • Provide on line communications and payment systems
  • Levy arrears collection
  • Office of Fair Trading audit annually
  • Facilitate Business Activity Statements
  • Prepare and process data for income tax returns
  • Facilitate Audits

Building Management:

  • Annual inspections and reporting
  • Fire Compliance and Annual Fire Certification
  • Onsite inspections for major works, insurance claims, by-law breaches
  • Issue of work orders to approved contractors
  • Obtain quotes for repairs and maintenance and replacement works
  • Notifications to occupiers on request
  • Lease with owners and executive committee on works in progress and completed
  • Facilitate Capital Fund and Sinking Fund Plans and Asbestos Registers

Meeting Organisation:

  • Preliminary meeting notices for annual general meeting
  • Organise quotes and deal with agenda items for meeting
  • Send annual general meeting notices out with prepared financial reports, budget, minutes, proxy forms and any other necessary attachments
  • Attend general meetings with owners corporation
  • Type minutes
  • Strike levies from set budget
  • Update elected executive committee details
  • Follow up with work orders, report requests, correspondence from meeting
  • Prepare and attend, send notices, minutes, strike special levies, follow ups for extraordinary general meetings as requested
  • Prepare and attend, send notices, minutes, correspondence for executive committee meetings as requested
  • Update strata roll for company nominees, power of attorneys eligble to vote at a general meeting
  • Attend to returned mail due to non-notification of change of address


  • Document filing
  • Mycommunity portal online access to owners, executive committee, agents and tenants
  • Website for information, electronic forms, links, requests.
  • Teleconferencing and Skype for meetings.
  • Correspondence


  • Renew insurances annually for building, liability, voluntary workers, office bearers, contents
  • Obtain quotes for renewals
  • Facilitate Insurance Replacement Valuations
  • Provide certificate of currencies on written request

Professional Services:

  • Provide advice on legislative requirements
  • Assist agents, solicitors, tenants on behalf of lot owners
  • Member of Strata Community Australia (NSW)
  • Provide access for Executive Committee training through SCA

Dispute Resolution:

  • Communicate with owners and executive committee members with dispute issues
  • Prepare attend special meetings regarding disputes
  • Receive and send correspondence
  • Issue Notice to Comply Notices for breaches of by-laws
  • Attend CTTT hearings
  • Assist with Office of Fair Trading dispute resolution mediation


  • Members of Strata Community Australia (NSW)
  • All staff are required to have a minimum of Assistant Agent in Strata Management certificate following one week of Training and Assessments through SCA (NSW)
  • Staff complete Continual Professional Training annually through SCA (NSW)
  • In house webinars and training is provided to staff regularly from other sources
  • External traineeships are undertaken and available to staff

Work Health and Safety:

  • Work Health and Safety reports are provided to owners corporations, neighbourhood and community schemes to ensure compliance with Work Health and Safety Legislation.
  • Asbestos Registers are available at our office for contractors or owners when work at building sites is required.
  • Contractor details such as insurances, licenses, Australian business numbers, work method statements and risk assessment s are obtained prior to work being carried out with the assistance of Trades Monitor.

Contact Us

1300 446 033




2/33 Hawthorn St,
Dubbo NSW 2830

Dubbo Strata
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