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Services

What do we do?

We understand the value of clients and clients assets, and are committed to provide professional strata management services through effective communication, knowledge, training, and experience.

Administrative:

  • Assist owners, solicitors, real estate agents, tenants, contractors with inquiries of schemes
  • Provide Section 184 and 26 Certificates, Inspection of records, Certificate of Insurances, Copies of By-Laws on written requests
  • Consulting advise to owners, executive committee and developers
  • Assist contractors with compliancy for carrying out work on common property
  • Update strata rolls, receipting section 22 and 46 certificates from solicitors
  • Send information to new owners of schemes
  • Provide meeting room for general meetings and executive meetings
  • Obtaining reports on behalf of owners corporation
  • Facilitate drafting and registration of by-laws
  • Newsletters
  • Providing web page and MyCommunity portal
  • Respond to email requests
  • Attend to incoming and outgoing mail
  • Scan documents for computer filing

Financial Management:

  • Budget preparation
  • Facilitate 10 year capital and sinking fund plans
  • Distribute Levy notices, collection, receipting and banking
  • Process and pay owners corporation/associations expenses
  • Prepare and distribute financial reporting
  • Reconcile bank accounts monthly
  • Invest owners corporation/association funds
  • Provide on line communications and payment systems
  • Levy arrears collection
  • Office of Fair Trading audit annually
  • Facilitate Business Activity Statements
  • Prepare and process data for income tax returns
  • Facilitate Audits

Building Management:

  • Annual inspections and reporting
  • Fire Compliance and Annual Fire Certification
  • Onsite inspections for major works, insurance claims, by-law breaches
  • Issue of work orders to approved contractors
  • Obtain quotes for repairs and maintenance and replacement works
  • Notifications to occupiers on request
  • Lease with owners and executive committee on works in progress and completed
  • Facilitate Capital Fund and Sinking Fund Plans and Asbestos Registers

Meeting Organisation:

  • Preliminary meeting notices for annual general meeting
  • Organise quotes and deal with agenda items for meeting
  • Send annual general meeting notices out with prepared financial reports, budget, minutes, proxy forms and any other necessary attachments
  • Attend general meetings with owners corporation
  • Type minutes
  • Strike levies from set budget
  • Update elected executive committee details
  • Follow up with work orders, report requests, correspondence from meeting
  • Prepare and attend, send notices, minutes, strike special levies, follow ups for extraordinary general meetings as requested
  • Prepare and attend, send notices, minutes, correspondence for executive committee meetings as requested
  • Update strata roll for company nominees, power of attorneys eligble to vote at a general meeting
  • Attend to returned mail due to non-notification of change of address

Electronic:

  • Document filing
  • Mycommunity portal online access to owners, executive committee, agents and tenants
  • Website for information, electronic forms, links, requests.
  • Teleconferencing and Skype for meetings.
  • Correspondence

Insurances:

  • Renew insurances annually for building, liability, voluntary workers, office bearers, contents
  • Obtain quotes for renewals
  • Facilitate Insurance Replacement Valuations
  • Provide certificate of currencies on written request

Professional Services:

  • Provide advice on legislative requirements
  • Assist agents, solicitors, tenants on behalf of lot owners
  • Member of Strata Community Australia (NSW)
  • Provide access for Executive Committee training through SCA

Dispute Resolution:

  • Communicate with owners and executive committee members with dispute issues
  • Prepare attend special meetings regarding disputes
  • Receive and send correspondence
  • Issue Notice to Comply Notices for breaches of by-laws
  • Attend CTTT hearings
  • Assist with Office of Fair Trading dispute resolution mediation

Training:

  • Members of Strata Community Australia (NSW)
  • All staff are required to have a minimum of Assistant Agent in Strata Management certificate following one week of Training and Assessments through SCA (NSW)
  • Staff complete Continual Professional Training annually through SCA (NSW)
  • In house webinars and training is provided to staff regularly from other sources
  • External traineeships are undertaken and available to staff

Work Health and Safety:

  • Work Health and Safety reports are provided to owners corporations, neighbourhood and community schemes to ensure compliance with Work Health and Safety Legislation.
  • Asbestos Registers are available at our office for contractors or owners when work at building sites is required.
  • Contractor details such as insurances, licenses, Australian business numbers, work method statements and risk assessment s are obtained prior to work being carried out with the assistance of Trades Monitor.

Contact Us

1300 446 033

Phone

admin@strataschemes.com.au

Email

Suite 102, 20-40 Meagher St,
Chippendale NSW 2008
and
Suite 1A Level 2
802-808 Pacific Highway
Gordon NSW 2072

4s Strata

2/33 Hawthorn St,
Dubbo NSW 2830

Dubbo Strata
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